Name of the Recruitment Agencies/Department – MEC
Name of the Vacant Position – Team Leader
Job Location – Vancouver, British Columbia
Salary – $ 59,429.00 Per Year
Jobs Type – Jobs In Canada
Job Description
Why MEC?
MEC is more than a store, and we’re more than a place to buy hats and backpacks. We’re physical and digital hubs for the outdoor community. People connect here, through our stores, online channels, over the phone, or through one of our leading events, clinics or services.
MEC is an equal opportunity employer. We’re proud to work with our people to create a diverse workplace, which accommodates individuals of all abilities, backgrounds and identities.
Why YOU?
If you like working with an inclusive, hands-on, collaborative team, who connect people with quality products to encourage active outdoor lives, then this is the team for you. MEC is an awesome place if you’re always learning and trying new things, like bouldering, yoga or trail running!
You are good natured and have a welcoming vibe. You’re outgoing and genuinely like helping people. You’re stoked about being active outside. You have flexibility to work a variety of shifts from Monday to Sunday. Bonus points if you have retail or customer service experience.
The HOW
You connect with members by sharing your passion for an active lifestyle. You ask open-ended questions to build loyalty with members by demonstrating product knowledge and by understanding their needs. You’re stoked to share MEC clinics, services and events. The leadership behaviors we look for at MEC – personal integrity and awareness, customer focus, driver and character, team work and ability to develop self and others – are part of your skill set.
The What
Everyone strives to deliver an experience that feels uniquely MEC. Our Team Leads focus on these four key areas.
Hard skills: Extensive experience in retail sales, store operations and in driving results. Experience in growing market share. A talent for succession planning, people management and a passion for outdoor activities.
Recruit, train and develop: You love recruiting people who naturally bring it. You ensure staff are properly trained in procedures and processes. You help coach staff, working shoulder to shoulder on the job. You live the values in everything you do and model you what “great” looks like. You learn from your Store Manager how to be creative in motivating the team to deliver a uniquely MEC place to shop.
Leadership: You are creative in how you motivate your team to deliver exceptional service. You communicate regularly, either one-on-one or in huddles, so the team understands how performance is meeting targets. You ensure the shifts you oversee hit their goals and hold the team accountable. You help make MEC a good neighbour. You’re willing to fill-in at other locations when called upon. You ensure there’s good communication between you, the team members, and the Store Manager to ensure consistent store conditions and staff morale.
Praise and Care: You establish a culture of feedback within your store, where team members thrive. You genuinely care for the wellbeing of your staff, not just their work performance. You understand life’s pressures and offer flexibility to your staff to meet their needs whenever you can.
What great looks like
You inspire members to be part of the MEC community through exceptional gear, product knowledge, member service, clinics and events
Qualifications
Skills
Required
Product Knowledge – Connaissance des produitsAdvanced
Personal Development – Croissance personnelleAdvanced
Managing performance – Gestion du rendementAdvanced
Leading change – Gestion du changementAdvanced
Efficiency – EfficacitéAdvanced
Entrepreneurship – EntrepreneuriatIntermediate
Decision Making – Prise de décisionExpert
Apparel – VêtementsSome Knowledge
Influencing Skills – Capacités d’influenceAdvanced
Communication – CommunicationExpert
Customer focus – Orientation clientExpert
Attention to detail – Souci du détailIntermediate
Conflict Resolution – Résolution de conflitAdvanced
Behaviors
Required
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Leader: Inspires teammates to follow them
Innovative: Consistently introduces new ideas and demonstrates original thinking
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Required
Self-Starter: Inspired to perform without outside help
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
| Apply Now |
Comments
Post a Comment