Crown Auto Group Jobs | Service Advisor- Crown Honda Job Employment In Winnipeg, MB

 Name of the Recruitment Agencies/Department – Healthcare of Ontario pension Plan

Name of the Vacant Position – Service Advisor- Crown Honda

Job Location – Winnipeg, MB

Salary –  $ 51292.00 per year

Jobs Type – Jobs In Canada

Job Description

• CROWN Auto Group, one of Canada’s Best Managed Companies and Aon Hewitt’s Best Employer, is a family-owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for a Service Advisor to work with our Crown Auto Group team!The Service Advisor is the primary liaison between the Service Department and its customers. The Service Advisor is responsible for assisting the customers with service and maintenance needs, and assuring the customers’ continued satisfaction with their vehicles and the dealership.The Role:
  Greet customers promptly
  Obtain customer and vehicle information
  Review vehicle repair history and verify any needs for recalls
  Clearly report all vehicle symptoms as described by the customer, using specific descriptions
  Determine needed maintenance
  Promote the sales of labor, parts, and accessories
  Prepare a complete and accurate estimate of cost for labor and parts
  Assure that special orders parts are correct for repairs to a vehicle
  Handle customer inquiries
  Verify that the final invoice reconciles with the work performed on the R.O
  Notify all customers by telephone with additional required work and with total charges
  Explain all completed work and charges to customers when they arrive and attempt to make the next maintenance appointment
  Oversee delivery of vehicles to the customer after their visit from the cashier
  Perform other duties as assigned by the Service Manager
  Update the dealer profile. Perform general customer file maintenance, i.e., address changes, updating personal information
  Update vehicle maintenance records
  Support and reinforce various dealership processes as they relate to the One-to-One Service Process

  Skill and Effort:
  Excellent listening and communication skills
  Technically familiar with automobiles
  Customer service skill
  Computer literate

  The Ideal Candidate:
  Service Advisor experience required
  Automotive experience required
  Customer Service experience an asset
  Excellent organizational, multi-tasking and time management expertise
  Good communication and interpersonal skills
  Customer-oriented, polite, courteous

  If you enjoy working in a fast-paced environment under tight deadlines and have experience in assisting customers and providing excellent customer service, then CROWN Auto Group is looking to add you to the team!

  CROWN AUTO GROUP is an equal opportunity employer! We are looking for great women and men of various ethnicities to diversify our workplace.

  Apply Now